Privacy policy · Serram LLC
Privacy policy.
Serram LLC (“we,” “our” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share and safeguard information when you visit our website, serramcreative.com (also reachable at serram.llc). By using this website, you agree to this Privacy Policy.
Information we collect
We collect personal information that you choose to give us when you:
- Fill out our quote form
- Contact us by phone, text, WhatsApp or email
- Interact with our website
That information may include:
- Your name
- Your phone number
- Your email address
- Your business name
- Project details or messages you send us
We do not knowingly collect personal information from children under the age of 13.
How we use your information
We use the information we collect to:
- Reply to your enquiry by phone, text, WhatsApp or email
- Review and discuss potential projects
- Communicate with you about our services
- Improve our website and your experience of it
We do not sell, rent or trade your personal information to third parties.
Sharing of information
We share information only in these circumstances:
- With service providers that help us run our website and reply to you, such as website hosting, form management and messaging tools
- If required by law or legal process
- To protect the rights, property or safety of Serram LLC or others
Cookies and analytics
Our website uses cookies and similar technologies to improve your experience and to understand how the site is used. We use Google Analytics to see how visitors use our pages, and Google Ads conversion tracking to measure when a visit leads to a call or a form. These tools may collect non-identifying information such as your browser type, device type and the pages you visit.
You can control cookies through your browser settings. You can also opt out of Google Analytics with Google's browser add-on and manage ad personalization in your Google account settings.
Data security
We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your rights
Depending on where you live, you may have the right to:
- Request access to your personal information
- Request correction or deletion of your information
- Withdraw consent to data processing
To exercise these rights, contact us using the details below.
Third-party links
Our website may link to third-party websites and platforms, such as Instagram, Facebook and WhatsApp. We are not responsible for the privacy practices or content of those sites.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
Contact us
If you have questions about this Privacy Policy or how we handle your information, contact us:
- Email: hello@serram.llc
- Phone: (484) 221-1328
- Company: Serram LLC, Chester County, Pennsylvania